Van Markus Autoschade

Van Markus Autoschade is a high-tech bodyshop with branches in Zeist and in De Bilt. The company was founded in 1968 and is a member of the ABS Autoherstel chain. It is also engaged in glass repair and has an interior and furniture spray shop.

The need

Van Markus Autoschade had already digitized its administrative process from scratch some time ago. Only the purchase invoice processing was still on paper. Therefore, the company started looking for a partner who could help with digitizing this process.

The solution

After talking to several parties, Van Markus Autoschade posed an important question to ERP vendor Solera: “What conditions must a purchase invoice processing solution meet in order to communicate with Dw pro? With a list of technical specifications in hand, Van Markus Autoschade made a top three list of parties. At the top of the list was Whitevision. A demo followed, during which Whitevision managed to take away programmers’ question marks at once. Van Markus Autoschade, Solera and Whitevision took the plunge: they joined forces to create and deploy a brand new link.

The benefits of Whitevision

Ability to automate the purchase invoice processing process from A to Z.
Work efficiency and time savings.
More insight because you can easily find all invoices plus related communications in the digital archive.
More time for accounts receivable management and other special tasks.
Excellent implementation process that led to seamless interfacing with Dw pro.
Approved invoices are automatically added to the digital claim file.

“With Whitevision, our organization has become more professional,” says Rolph van Markus, director and owner of Van Markus Autoschade. “Everything is now centralized and automated. The great thing about Whitevision is that it allows you to automate everything. The SMART E-mail handler takes the presorting work off your hands, the scan and recognize solution recognizes invoice data and prepares the booking, and with the workflow software you go through the approval process. Because everything works very well, it’s a joy to work with the software. Whitevision actually brings you something.” Fatima Kaouass, administrative assistant at Van Markus Autoschade, fully agrees with this statement: “We work much more efficiently and have more insight. Moreover, Whitevision has greatly accelerated the purchase invoice processing process. Work that used to be time-consuming is now completed within an hour. We can always easily find all invoices plus the corresponding communication in the digital archive. It is simply impossible to imagine our company without Whitevision. We start and end the day with the system!”

"Whitevision brings peace of mind and makes your administrative process a party. With the solution, you save time and have much more control!"

Since Van Markus Autoschade has been working with Whitevision, the financial administration has more time for other work: “Previously, we had to schedule specific days to pick up accounts receivable management or other special tasks. We simply didn’t get around to that, because we had to code and check a whole stack of purchase invoices. With Whitevision, the input work is gone. We only have to check that the OCR software has properly recognized the invoice data. Then the system automatically transfers the invoices to colleagues, who can approve the document in a timely manner.” Van Markus Autoschade employees find Whitevision a very user-friendly system: “You can see the status of an invoice at any time. Whitevision has a template that allows you to send suppliers an email with one click when they have not prepared or delivered the invoice correctly. Very handy!”

"Whitevision's experts immersed themselves in our processes and thought with us"

At the start of the partnership, Whitevision had yet to establish the link with Dw pro. Rolph was confident that it would succeed. “That was because of the approach,” he explains. “Whitevision did not send salespeople, but experts who thought with us. They sat down with us and immersed themselves in our processes and challenges. In addition, Whitevision worked closely with Solera to get the linkage right.” Fatima emphasizes that a seamless link was crucial for Van Markus Autoschade: “We wanted switching from one program to another to feel like turning a page in a book. There had to be no more copying, mailing or printing. We set high standards for Whitevision. These sometimes required some adjustments. But Whitevision made everything possible for us!”

"Whitevision is an investment that pays off handsomely."

Whether Van Markus Autoschade would like to continue working with Whitevision? “Absolutely,” says Rolph. “We like to enter into long-term collaborations with business partners. That’s why we did extensive preliminary research. We talked to several OCR vendors, but only one could really help us: Whitevision. I can’t imagine that there is any party that can surpass WhiteVision.” Van Markus Autoschade would therefore recommend Whitevision to other companies without hesitation. “The solution helps you achieve a more efficient way of working,” says Fatima. Rolph emphasizes that Whitevision provided a solution when everyone had to work from home during the corona crisis: “The program just keeps running, regardless of employees’ work location. That’s worth so much. I would say: don’t see Whitevision as a cost, but as an investment. It pays for itself more than once. Once you use the solution, you don’t want to be without it!”

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