Good to know
Want to know if Whitevision meets your requirements or do you have a practical question? On this page we have worked out some frequently asked questions for you. Is your question not here? If so, please contact us.
Does Whitevision also help me with the approval of documents?
For digitally routing, reviewing and approving documents, we offer convenient workflow software. It is included in all variants. This way, your approval process is always manageable, insightful and simple.
How exactly does Whitevision make it easier for me to process incoming documents?
We offer a convenient cloud solution that you don’t have to worry about. Hosting and automatic software updates are included in the monthly fee.
In addition, Whitevision pairs with several ERP systems. Thanks to our close partnerships with several ERP providers, we offer far-reaching integrations. As a result, you process incoming documents smoothly and easily.
How do I make the process around incoming document processing even easier?
For example, are you spending a lot of time dealing with the overwhelming flow of incoming emails? The SMART E-mail handler takes the preliminary work off your hands. This tool automatically splits, combines and moves attachments or digital purchase invoices.
Are you spending hours breaking down cost invoices, recalculating VAT per line and processing purchase invoices with many lines? Then rule recognition offers an outcome.
How long does an implementation take?
If we are awarded the contract, we will plan the implementation of our software together with you. Depending on the type of ERP system, whether you are already working with it, and the extent to which preparations have been made, implementation will take 1 to 4 days. These days will be spread over several contact moments. The total lead time varies from 2 to 8 weeks.
During the process, we ask you to test carefully between implementation days. In addition, we schedule regular contact moments for questions and feedback.
Can I also approve documents via my tablet and phone?
Yes you certainly can. Take control of your approval processes and scanning information. Anytime, anywhere with the Whitevision app. Digitally approve invoices, check documents and scan receipts. Discover the benefits for your organization.
I have been asked to establish a remote connection, how do I do that?
You can download and launch Teamviewer Quick Support using the following link. An ID and password will then be displayed in Teamviewer. You can pass these on to our Support employee.
My question is not there, what is the best thing to do?
Send an e-mail to: [email protected] with your question and contact information, or fill out the contact form. We will answer your question as soon as possible. Are you already a Whitevision customer? Then go to the customer portal for more information.
