Terms and conditions
At Whitevision, we believe it is important to communicate clearly about agreements we have made and the service you can expect from us. Therefore, we have carefully crafted our standard terms and conditions. You can download and view them on this page.
- General terms and conditions and processor agreement NL
- General terms and conditions and processor agreement EN
- FAQ Processing Agreement
Product-specific agreements
To best tailor our services to your needs, we have established product-specific agreements in addition to our general terms and conditions. By providing these agreements - such as Service Level Agreements (SLAs) and subprocessor overviews - separately for each product, we can communicate in a more focused and transparent way about what you can expect from us. This gives you clear information per solution about service levels, availability and parties involved.
See below for specific agreements by product: